Childcare Center Director

Leading Operations:

• Oversee the daily operations and educational programs of the facility, ensuring a safe, nurturing, and enriching environment.
• Establish the Quality Vision for the center adhering to state and local requirements.
• Develop educational curriculum; collaborate with staff to develop positive learning activities
• Ensure compliance with of Bureau of Child Care Licensing Regulations, Southern District YNCA procedures, rules, and regulations are understood and enforced.
• Manage all aspects of programming at the site, including working directly with students as needed
• Maintain student records in accordance with established enrollment procedures
• Create and train staff on emergency action plans.
• Oversee and work with Office Manager relating to billing and payments.
• Oversee enrollment confirmation and billing procedures.
• Receive and process financial assistant applications.
  Actively work to expand the Hampton Center’s scope and enrollment, in conjunction with the Director of Child Care Services.
• Monitor monthly budgets to include revenue, approving menus and program supply expenses.
• Provide final review of payroll to ensure accuracy.
• Other duties as assigned.

Developing and Inspiring People:

• Provide exceptional customer service.
• Recruit, manage and mentor staff.
• Resolve employee issues and disputes.
• Respond quickly to policy and procedure violations using the organization’s progressive disciplinary procedures.
• Respond seriously and confidentially to reports of suspicious and inappropriate behaviors.
• Follow mandated reporting requirements.
  Communicate to all employees and volunteers the organization’s commitment to protect their consumers from abuse.
• Work with HR to maintain all employee personnel files.
• Complete employee performance evaluations of staff. Give regular, informal and constructive feedback to promote staff growth. Chart and monitor professional development goals.
• Solicit regular feedback from all necessary parties (staff, families, students)
• Staff in accordance with New Hampshire State Licensing ratio guidelines, arranging for coverage and working in program as needed.
• Work with Human Resources to facilitate staff recognition program and staff appreciation events.
  Other duties as assigned.

Building Relationships:

• Maintain communications with parents of current and prospective students through direct conversation, newsletters and parent handbook.
• Implement community outreach activities to maintain and promote positive community relationships.
• Maintain positive relationships with regulatory agencies; ensure licensing compliance.
• Work with Marketing Coordinator to maintain website, parent newsletter and marketing materials and annual scholarship fundraising.
• Other duties as assigned.

Bachelor’s degree in Child Care Administration, Recreation Management, Business Management, Human Resources or related field preferred.
Strong oral and written communications skills. 
Ability to handle crisis situations while maintaining a calm and composed demeanor with the ability to make sound decisions.
A strong understanding of child development
Strong finance and budgeting skills.
Ability to work well with others (staff, children, and parents) and to foster a team environment.
Early Childhood Education experience strongly preferred
Excellent leadership, organizational, and interpersonal skills.
Infant/child CPR and First Aid certification.
Must clear full background check.
Must pass health screening. Education and Experience Requirements (per OSSE licensing requirements)A center director must meet one of the education and experience qualifications below:
Must be Center Director qualified, per NH State Licensing (see below):
1) Have a high school diploma or equivalent, including but not limited to General Equivalency Diploma (GED), a High School Equivalency Test (HiSet), or a Test Assessing Secondary Completion (TASC); 

2) Have 3 credits in management or supervision, awarded by an accredited college or university, a minimum of 2 years’ experience in a supervisory or management position in lieu of the 3 credits in management and supervision, or a written plan for completion of 3 credits in management or supervision from an accredited college or university;

3) Have a minimum of 1500 hours experience working with children in a licensed child care program or public or private elementary school;

4) Have one of the following: 

a. A minimum of an associate’s degree awarded by an accredited college in related coursework;

b. An additional 3000 hours of experience working with children in a licensed child care program or in a public or private elementary school and documentation of a non-expired child development associates (CDA) in center-based programs awarded by the council for professional recognition;

c. Current certification in early childhood, elementary, or special education by the department of education; 

d. Certification in a teacher preparation program accredited by the Montessori Accreditation Council for Teacher Education (MACTE) in infant and toddler, early childhood or elementary I, together with 60 credits, awarded by an accredited college or university; or e. Documentation of 60 credits, of which at least 24 shall be in related coursework, including at least 3 credits in each of the following core knowledge areas: 1. Children with special needs; 2. Child growth and development; and 3. Curriculum for early childhood education; and 

5) Be on file with the department as a center director working in that position on or before November 6, 2017.

Must be CPR and First Aid certified or willing to become certified within 30 days and able to meet licensing requirements for professional development.
Desire and ability to work with children and adults in a child care setting.
Must have enthusiasm, sense of humor, patience, creativity, self-control, good character, judgement, integrity and adaptability.
Experience of developing and managing a budget.
Teaching, facilitating, teambuilding experience preferred.
Supervisory and staff development experience.
Strong working knowledge of computers and all common programs such as Word, PowerPoint and Excel. 
Ability to effectively delegate responsibilities to others and support them as necessary. 
Strong organizational and time management skills.
Ability to multi-task.
Ability to connect with people of diverse backgrounds.
Excellent problem-solving skills.
Experience measuring impact of programs and making adjustments based on results.
Develop and maintain systems for tracking data related to program and make data-driven decisions.
Strong experience in program design, development and evaluation.
Must be able to complete YMCA required training as scheduled by management.
Early childhood education experience preferred

responsible for the overall operation and management of a child care center, ensuring a safe, nurturing, and stimulating environment for children. Key functions include staff management, program development, facility oversight, and maintaining positive relationships with families and the community

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapports and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively.

Operational Effectiveness: Makes sound judgements, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participate sin meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goas and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an oneness to change, and seeks opportunities in the change process. Accurately assess personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Southern District YMCA is an Equal Opportunities employer and embraces diversity in our employee population. It is the policy of SDYMCA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or genetic information.