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Silver Spring Branch YMCA
Silver Spring, MD
As a Site Manager, you will provide leadership and oversight to a team that includes Family Case Managers, Mental Health Therapists, Youth Development Specialists, Community Site Coordinators, and Community Service Aides. You will be responsible for ensuring quality program implementation, staff supervision, and compliance with organizational and contractual standards.
Education:
Bachelor’s or Master’s degree in psychology, social work, or a related human services field
Bilingual in English/Spanish strongly preferred
Experience:
Minimum 1-3 years of experience supervising professional staff in a human services setting
Only candidates with documented supervisory experience will be considered
Experience collaborating with schools and community-based organizations
Supervise direct service staff and assist the Director in ensuring implementation of programmatic and administrative duties
Provide oversight of program delivery onsite
Attend MCPS and YMCA meetings as program liaison and provide program regular updates
Supervise direct service staff and support the Director with both programmatic and administrative tasks
Provide on-site oversight of school-based service delivery
Represent the program at Montgomery County Public Schools (MCPS) and YMCA meetings
Monitor and ensure contract compliance through documentation and performance in systems such as eICM, internal tracking platforms, and electronic health records
Track and manage staff attendance and punctuality
Provide ongoing coaching, motivation, and support in accordance with YMCA policies
Identify staff training needs and implement professional development plans
Hold staff accountable for responsibilities and address performance concerns respectfully and legally
Foster a positive, goal-oriented team culture; resolve conflicts when necessary
Serve as a knowledgeable resource to staff and promote team enrichment
Coordinate with school partners to facilitate referrals, obtain consent, and orient families to services