Association Senior Director of Compensation & Benefits

Under the general supervision of the Chief People and Culture Officer and consistent with the Christian mission of the YMCA, the Association Senior Director, Compensation & Benefits is responsible for directing and overseeing all day-to-day payroll and human resources administrative actions and processes, payroll and benefits processes and initiatives for YMCA of Greater Charlotte. In addition, the Senior Director of Compensation & Benefits provides strategic leadership and direction for the organization’s total rewards programs while building and advancing data-driven insights that shape workforce and business outcomes. This role ensures competitive, equitable, and sustainable compensation and benefits offerings while leveraging people analytics to drive informed decision-making across talent, culture, and organizational effectiveness.

Required Qualifications

• Bachelor’s Degree in finance, accounting, business, human resources or other degree with equivalent work experience.
• 10+ years of experience managing HR Operations including compensation, benefits, payroll, taxes, policy, compliance.
• High level of customer service skills and expertise.
• Demonstrated success working with multiple levels of leaders and exercising a high level of influence.
• Ability to maintain the highest level of confidentiality.
• Strong organization skills and attention to detail.
• Ability to educate, motivate, and lead others.
• All YMCA team members are expected to maintain a current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.

Preferred Qualifications

• Master’s in Business Administration, Finance or Human Resources.
• Professional Human Resources (PHR) or Sr. Professional Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or higher.
• Experience and proficiency with HRIS.

• Serve as a trusted advisor to the CPCO on matters of total rewards and workforce insights.
• Supervise Payroll Manager, HR Generalist, and Benefits Manager.
• Lead and develop a high-performing team across compensation, benefits, and operations.
• Prepare department budget.
• Ensure compliance with legal requirements within scope of work.
• Collaborate on compensation solutions, job evaluations, benchmarking, and incentive programs with senior leaders and recruiting partners.
• Recommend and develop compensation programs by studying employee needs, regulations, and industry trends.
• Prepare and evaluate job descriptions, classifications, and resolve salary needs.
• Develop communication strategy for compensation, benefits, and total rewards to attract and retain talent.
• Lead benefits-related RFPs, vendor negotiations, and ensure operational and financial objectives are met.
• Manage tools for employee benefits selection and annual assessments of benefit offerings.
• Maintain HRIS and payroll systems, update policies, and provide HR analytics and reporting for organizational compliance.
• Oversee leave management programs to ensure compliance, consistency, and support for employee well-being, while balancing organizational needs.
• Build and lead the organization’s people analytics function, providing insights that drive workforce planning, engagement, retention, and productivity.
• Performs other duties and tasks as assigned by leadership.

Competencies

Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.

Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community.

Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment.

Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations.