Operations Director - Camp Twin Lakes

Under the direction of the Twin Lakes YMCA Executive Director, the Operations Director will plan and deliver high-quality off season groups and retreats service, food service management and retail experiences that enhance participants engagement and support the overall success of the branch.

• Prefer a Bachelor's degree in Recreation, Business Management, Education, Child Development, a related field, or equivalent
• Highly motivated, organized, personable, enthusiastic displaying leadership abilities
• Five or more years of experience in supervising or directing programs as a program and/or center director preferred
• YMCA Team Leader or Multi-Team/Branch Leader certification preferred
• Are adaptable, flexible, and enjoy variety in your work environment, including periodic weekends and non-business hour workdays
• Serve as a leader in the Annual Giving campaign and other fundraising initiatives
• Model the YMCA core values: Caring, Honesty, Respect and Responsibility; implement character development and the YMCA core values in all programs and all aspects of Center operations
• Must be able to pass background and drug screening

The ideal candidate, with direct reports, will be responsible for program growth in the following areas:

Off-Season Groups and Retreats – provide strategic leadership for our established off-season groups and retreats programs while maintaining our current book of business and creating positive experiences to generate new business.

Food Service – develop and maintain cost-effective meal operations by establishing average meal costs and ensuring adherence to budgetary guidelines.

Sky Trail Concession and Trading Post – oversee ordering, inventory, and merchandising for concessions and retail spaces to elevate the experience!

Duties include, but not limited to:

• Program operations at the branch and additional locations
• Program Development and supervision
• Staff supervision, hiring, training, coaching, and ensuring safe operations
• Working with Core Groups to determine best practices and ensure standards are met
• Adventure programming on rock wall; ACCT Certification preferred
• Experience with culinary services; food manager certification preferred
• Balanced budget and managing planned/forecasted growth in program departments
• Staff training and certification planning
• Program development and growth