Executive Director of Youth Development

The Executive Director of Youth Development reports directly to the Vice President of Operations and is responsible for all aspects of Youth Development programs including budget development, fiscal management and control, program development, promotion and marketing, volunteer and staff development, strategic planning, personnel administration, and risk management.  In addition, this position helps educate, motivate, and inspire youth development staff and volunteers in implementing best practices. Excellent interpersonal skills are required to partner with volunteers, community organizations, and stakeholders to ensure goals are met.

• Bachelor’s degree required with six (6) or more years of professional experience, non-profit setting experience preferred
• Significant experience in all aspects of day-to-day operations; including administration, supervision, and program development
• Deep understanding of the philosophy of the YMCA as it relates to the physical, emotional, spiritual, and environmental safety and learning of the members, staff, volunteers, and stakeholders
• Intermediate or advanced knowledge of information technology and data management programs
• Must be highly organized and possess the ability to work with confidential matters
• Outstanding written and verbal communication skills, especially with disparate audiences
• Extensive experience with program evaluation, statistical analysis, organization, and planning skills as well as relational skills, integrity, flexibility, and the ability to focus during the midst of commotion
• Knowledge of quality program development and implementation, innovation, continuous improvement, and sound financial practices
• Must be able to work a flexible schedule, including evenings and/or weekends as required

• In coordination with the VP leads organizational level change
• Maintains a culture of best-in-class customer service
• Serves as a member of the Executive Leadership Team and attends and participates in monthly meetings
• Develops and monitors strategies for ensuring long-term fiscal management and financial viability and mentor Program Directors who are responsible for department-specific budgets
• Achieves budgeted financial objectives
• Monitors monthly financial reports to ensure that revenue targets are met and expenses are controlled
• Supervises staff to ensure that sound operation principles are in practice. Is accountable for the financial performance of these units.
• Assists staff in the planning, development, training, and implementation of new program focuses and activities
• Coordinates the training of Y staff, including staff programs focusing on mission, expectations, and customer service
• Acts as the representative of the YMCA of Southern Arizona by developing positive relationships with local community partners, volunteers and the general public
• Is responsible for customer relations, including complaint resolution
• Is responsible for operational growth through program expansion, customer recruitment and retention, pricing strategies, new site development, collaborations, mergers, and acquisitions
• Ensures compliance with all regulatory licensing standards and requirements
• Oversees employee and volunteer compliance with abuse risk management by conducting screenings, providing supervision, training, and feedback, enforcing policies and procedures, responding to violations and reports, ensuring mandated reporting, and maintaining clear communication
• Adheres to all YMCA of Southern Arizona policies and procedures
• Performs other duties as assigned

• Current Fingerprint Clearance Card
• At least twenty-five (25) years of age
• Current CPR, AED, and First Aid certifications or completion within thirty (30) days of hire
• Completion of YMCA’s online training upon date of hire